Returns & Exchanges
At MarQ by Flipkart, we strive to ensure your electronic gadgets meet the highest standards of quality. If you are not satisfied with your purchase, you can initiate a return or replacement request within the specified window for a seamless experience.
Initiate Request
Log in to your Flipkart account, navigate to the 'My Orders' section, and select the MarQ product you wish to return or replace.
Quality Assessment
A certified technician may visit your location to inspect the electronic device for any manufacturing defects or functional issues reported.
Product Pickup
Once the return is approved, ensure the item is packed in its original box with all accessories, manuals, and warranty cards ready for our logistics partner.
Refund or Replacement
After the product reaches our warehouse and passes the final quality check, your replacement will be dispatched or your refund will be credited to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing